Refund & Returns Policy
 

Return Shipping Costs

If you choose to return an item, return shipping costs are the customer’s responsibility and may vary depending on the shipping carrier selected. However, if you received a damaged, defective, or incorrect item due to our error, RydonTech will cover all return shipping costs.
 

Eligibility for Refunds

To qualify for a refund, all products purchased through RydonTech must be returned in their original, unused, unopened, and undamaged condition, including all original packaging.

Returns must be requested within 30 days of the delivery date. Proof of purchase or the original invoice is required for all returns.
 

Once your return is approved and received, we will issue a refund to your original payment method. Please note that original shipping fees are non-refundable.

For your protection, we strongly recommend using a secure and trackable shipping service. Customers are responsible for ensuring returned items arrive safely at our facility.
 

How to Request a Return

To initiate a return, please contact our support team before sending any item back:

Email: suport@rydontech.com

Please include:

• Your order number

• Reason for the return

• Any relevant photos or videos (if applicable)
   

Our team will review your request and provide return instructions. Approved returns are typically processed within 5–7 business days after the returned package is received.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately after delivery.
 

To help us resolve the issue quickly, include:

• Your order number

• Proof of purchase

• Clear photos or videos of the issue

• Your full shipping address

Once verified, we will arrange a replacement or refund at no additional cost to you.
 

Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible with your order number and requested changes.

Please note that once an order has been processed, packed, or shipped, we may no longer be able to make modifications or cancellations.
 

Non-Returnable Items

For hygiene, safety, or promotional reasons, certain items may not be eligible for return unless they arrive damaged or defective. This may include:

• Opened or used products

• Clearance or final sale items

• Gift cards or digital products (if applicable)

Contact Information

For any questions regarding returns, refunds, or exchanges, please contact:

RydonTech Support
suport@rydontech.com